F.A.Q
We are here to make sure you have the best shopping experience. Don’t see your question answered below? Please reach out and get in touch with us today.
SHIPPING, RETURNS & EXCHANGES
WHAT IS YOUR RETURN POLICY?
We ask that customers cover the cost of return shipping, and we will cover the cost of shipping out to you your exchange. We provide a return label only in the case of damage, warranty, or shipping errors.
Please allow 7-10 business days for your request to be processed.
HOW LONG DOES MY ORDER TAKE TO SHIP?
HOW DO YOU SHIP THE ORDERS?
CAN I GET MY ORDER ANY FASTER?
CAN I SHIP MY ORDER TO A DIFFERENT STATE OR ADDRESS FROM MY BILLING ADDRESS?
I PAID FOR NEXT DAY AIR SERVICE AND MY ORDER DIDN’T ARRIVE THE NEXT DAY AFTER I PLACED THE ORDER, WHY?
CAN I MAKE A CHANGE ON MY ORDER, ADD AN ITEM, OR MAKE AN ADDRESS CORRECTION?
HOW CAN I CANCEL MY ORDER?
WILL YOU SHIP OUTSIDE THE UNITED STATES? HOW MUCH DOES IT COST?
WILL I BE EMAILED MY TRACKING NUMBER ONCE MY ORDER IS SHIPPED?
I ENTERED THE WRONG ADDRESS, OR MY ADDRESS IS INCOMPLETE WHEN I PLACED MY ORDER, WHAT CAN I DO TO HAVE THE SHIP TO ADDRESSS CORRECTED?
I REJECTED MY PACKAGE WHEN A DELIVER ATTEMPT WAS MADE, WHAT WILL HAPPEN TO THE PACKAGE? WILL I HAVE A FULL REFUND ISSUED?